Recently, transfer fraud schemes are increasing rapidly through various methods, such as, fake transfer receipts, mistaken transfers, mobile banking errors or suspended bank accounts, gifts scams from social media or e-commerce, and even account hacking of changing personal information claiming to be from specific agency.

To avoid these fraudulent schemes, you can follow the steps below.

Secure Tips for Interbank Transfers:

  • Verify Recipient Account
    Always double-check the recipient’s name, account number, and destination bank before transferring funds.
  • Keep Personal Data Confidential
    Never give information such as NIK, password, PIN, or OTP code to anyone, including Krom.
  • Beware of Suspicious Offers & Information
    Don’t easily believe suspicious offers or information that claims to be from a particular agency or party.
  • Use a Secure Internet Network
    Avoid transacting using public Wi-Fi, as it’s vulnerable to hacking. Always use a private connection for transactions.
  • Enable Transaction Notifications
    Always enable transaction notifications to be informed of any transactions happened in your Krom application.
  • Update Banking Apps and Device OS
    Always use Krom app and device OS latest version for adequate security.
  • Use Additional Security Features
    Besides passwords or PINs, you can use biometric security features to validate transactions.